Reports and accounting

Hello there, @FMPOA.

Thank you for reaching out in the Community. I'd be glad to assist you with being able to remove the zero rows on the A/R Aging Summary report.

 You can also add customization to remove zero rows in addition to the Except Zero Amounts feature.

Here's how:

1. On the left pane, select Reports.
2. Search for Accounts receivable aging summary.
3. Under Show non-zero or active only, click the drop-down.
4. Select All under Show rows. 
5. Click Run report.

I've included a screenshot and some articles for additional reference: 

• How to customize reports 
• How to memorize reports 

For additional help, you can also reach out to our Customer Care support. They have the tools that can help you get this resolved quickly.

Here's how:

1. Go to https://help.quickbooks.intuit.com/en_US/contact.
2. At the top right, select your QuickBooks version.
3. Select a topic.
4. Click on the Get Phone Number or Start a Message button.

That should point you in the right direction today.

Feel free to drop a comment below if you have any other questions about customizing the A/R Aging Summary report. I'll be happy to help you out.