By definition, you see a name and it has unapplied amounts, because of this: " but this is not the case here"
Otherwise, they would not show on the report at all. You don't Hide them. Double-click the Zero in their Total Column. Here are the Unapplied Entries.
They need to be Applied.
If you had applied them and still see the invoice has the status of Paid, then you likely need to Rebuild this file, to relink that transactions behind the scenes.
The Zero is Math; double-clicking their Total of zero, just like double-clicking any value, shows the underlying transactions Causing that value. There should never be a Name on AR or AP aging if the total = 0.
@MaryGraceS
Please Learn from the input here.
The problem is that the AR keeps Aging, and the negative AR is never seen as income or sales tax liability even though it represents Funds.
You need to Fix this, not Hide it.
