AlcaeusF
Moderator

Reports and accounting

Hi there, SkyQueen.

 

Thank you for dropping by here in the Community. It would be my pleasure to help provide the information regarding the payroll report.

 

We've received reports from other users getting the error when using Summarize Payroll Data in the Excel feature. To receive updates from our product developers about the ongoing investigation, I recommend giving us a call.

 

One of them will be able to add you to the list of affected users. You can take note of the investigation number INV-24874 and provide it to the representative.

 

I'm adding the steps below for you to reach them:

 

  1. Go to: https://payroll.intuit.com/support/contact/.
  2. Choose your payroll subscription.
  3. Select Payroll.
  4. Click View Contact Info.

Please reach out to me here should you need any additional assistance. I'm always up to talk with QuickBooks.