ShiellaGraceA
QuickBooks Team

Reports and accounting

Hi laurieWalt,

 

This is already a reported issue. Our engineers are still gathering data for their investigation. To get you added to the affected users, please give our Payroll Team a call.

  1. Go to https://payroll.intuit.com/support/contact/.
  2. Click the Basic, Standard & Enhanced button.
  3. Click Payroll.
  4. Click View Contact Info.

In the meantime, you'll want to run the report from previous quarters and then when asked to update select "Yes" to pull all the data correctly. If that does not work clean install of QuickBooks and Excel are possible fixes.

 

We're here if you need have other questions.