Hi juVielL,
The docx file I'm trying to upload is 69 Kb, I was able to upload it once, but as I need to correct it I have to be able to repeat the process (also because I need to upload other templates too). When I try to do it again in the third step "confirmation" instead of showing me a preview image and the confirmation button, the screen preview doesn't appears and instead a print file is generated and downloaded. This happened to me on and on many times, I spent the whole day repeating the process, changing things in the docx file, and I only succeeded in three of almost 30 attempts. I'm attaching the screen captures and the docx files. There is no error message shown it just don't show the screen to finish the uploading. Thank you for your support.
