Hello there, rclk.
Thank you for all the information you've provided. You can check your phone settings to see if it's not affecting your mileage tracking.
These settings often force-quit or sleep your account which means, the app cannot track your mileage.
One of these settings is the Battery's Optimization, here's how to check it.
- Go to your phone's Settings.
- Select the Battery button.
- Click the ⋮ (menu) icon in the upper right.
- Choose Battery Optimization.
- Select All Apps.
- Swipe down to S and look for Self-Employed.
- Lastly, select the Not Optimized option.
You can check this article to check the lists of the other settings and its troubleshooting: https://community.intuit.com/articles/1763674-android-mileage-tracking-troubleshooting-guide.
Let me know if you have other concerns. I'd be glad to help.
