JanyRoseB
QuickBooks Team

Reports and accounting

Hi there, @WCP.

 

Thanks for joining this thread. Allow me to provide some update about the excel issue in QuickBooks Desktop. 

 

I've checked the investigation status about this issue, and it's still in progress. Rest assured that our engineers are investigating and working on an immediate fix.

 

I also recommend contacting our QuickBooks Desktop Support Team so they can add you to our notification list of affected users to receive live email updates about this issue. Once you're with our phone specialists, please inform them to add you to the investigation number INV-24874. 

 

Here's how you can contact our phone support:

  1. Follow the Official Intuit Contact link.
  2. Select your QuickBooks product.
  3. Select an issue type from the menu below, you need only to select two options for the contact information to appear.
  4. Click Get Phone Number at the bottom.

We appreciate your patience as we work through this. Don't hesitate to leave a comment below if you have any other questions. I'm always here to help.