Rose-A
Moderator

Reports and accounting

Hello, Unified1.

Let me help you with groups the line items in your general ledger via QuickBooks Desktop.

 

It is important to make sure that your QuickBooks Desktop is up to date in the latest release version to take advantage of updates and bug fixes.

 

Here's how:

 

  1. From the Help menu, click Update QuickBooks.
  2. Click the Update Now tab.
  3. Click Get Updates.
  4. Once the download is complete, exit QuickBooks Desktop.

You can get more details in this article: Update to the latest release of QuickBooks Desktop.

 

After the update, you can try to pull up and run General Ledger again.

 

Here's how:

 

  1. Click Reports at the top menu bar.
  2. On the drop-down list, click Accountant & Taxes.
  3. Click General Ledger.

As always, you can contact our customer care agents if you'd like someone to be with you as you go through these steps. They can pull up your account in a secure environment and assist you further.

 

Here's how to contact us:

 

  1. Click Help at the top menu bar.
  2. Enter your concern.
  3. Click Contact us.

I'll be around if you still need help with your general ledger. Have a good one.