ShiellaGraceA
QuickBooks Team

Reports and accounting

Let's check to see if this is a data issue, roysco.

 

You'll want to run the Rebuild Data Utility and Verify Data Utility tool to identify and fix data problems in the program.

 

To Rebuild Data:

  1. Click File, then select Utilities and Rebuild Data.
  2. On the QuickBooks Information window, select OK. Follow the prompts to save a backup. 
  3. Click OK when you see Rebuild has completed.

To Verify Data:

  1. Click File, then click Utilities and Verify Data.
  2. If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.
  3. If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors. Select Close, then review the QBWin.log file.

You can refer to this article for more information: Resolve data damage on your company file.

 

If you need anything else, please don't hesitate to get back to me anytime.