Saphire605
Level 3

CASH Basis - Recording a LOST check in QB from last year

Last year a customer sent a payment for an invoice.  The payment was over the amount of the invoice and QB let us refund the money back to the customer and created  a check.

 

The customer, never received nor cashed the check.  Instead of another check, they would like the over payment to be applied to a current invoice.  

 

I created a credit memo in the current year to take care of the open balance.  However it does not take care of the ck.  I do not want to void the check because it will change my end of year reports.

 

 

Solved