JanyRoseB
QuickBooks Team

Reports and accounting

Hi there, @saemw14.

 

Thanks for reaching out to us. I'm here to provide some insights about the reports doesn't match in your Point of Sale (POS). 

 

Are you trying to match the report of POS and QuickBooks Desktop? If so, make sure that there are no transactions created on the Quickbooks separately since this is one of the possible reasons on why the reports doesn't match. 

 

Additionally, for the payments to an account that is not showing on the Z-out report, you'll need to modify it and click the Revert option to restore the report to a default setting.

 

If there are still discrepancies on the reports, I encourage you to contact our Point of Sale Support. They have additional tools to do a screen share and make some corrections or adjustment if necessary.

 

You can contact them through this link: https://quickbooks.intuit.com/point-of-sale/.

 

You're always welcome to post if you have any other questions about the POS. Wishing you and your business continued success.