- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Reports and accounting
Hello there, wicklowgal.
Thanks for keeping us posted. I want this to be taken care of.
You can try verifying and rebuilding your QuickBooks software to fix your corrupted company file.
Before you proceed with the troubleshooting, please secure a backup of your company. Once done, you can now start to verify and rebuild your QuickBooks Desktop.
To Verify:
- Click File at the top menu.
- Go to Utilities.
- Select Verify.
To Rebuild:
- Click File at the top menu.
- Go to Utilities.
- Select Rebuild.
Here's an article that'll serve as your step by step guide in resolving common data damage on your company file: Verify and Rebuild Data in QuickBooks Desktop.
If it does the same thing, you may need to get in touch with our QuickBooks Desktop Support for further investigation.
Here's how you can reach them:
- Sign in to your QuickBooks Desktop company.
- Select QuickBooks Help.
- Click Contact us.
Otherwise, you can restore a backup to compare the information through the reports.
Here's an article to learn more about restoring backup in QuickBooks: Restore a backup of your company file.
Please let me know how it goes or if I can be of additional assistance. I'm always here should you have any follow-up questions or concerns.