Thank you for your reply. We were in regular contact for awhile with help and support. We finally decided to re-install QuickBooks again. Everything works fine. I am doing yearend and need to put in retained earnings for the prior year. It has a negative value and when I make a journal entry retained earnings become a debit instead of credit. Doesn't want to accept negative numbers under credit. That is my problem, not the software. I am asking for help in putting the correct Retained earnings.
