ClayJ
QuickBooks Team

Reports and accounting

Hello, @jdklein33.

 

Thank you for sharing that information with the Community. I have some troubleshooting steps I'd like you to try that help with problems in Excel and QuickBooks. Earlier, I mentioned this issue could stem from QuickBooks itself. I recommended a Clean Install be performed on the computer that's having the issue. Here's how for Windows: 

Uninstall QuickBooks Desktop:

  • Press Windows+R on your keyboard to bring up the Run command.
  • Enter Control Panel and click OK.
  • Select Programs and Features.
  • Choose QuickBooks and click Uninstall/Change.
  • Follow the prompts to complete the process.

Rename the Installation folders with the QuickBooks Clean install tool:

  • Download the QuickBooks Clean Install tool and save it to your desktop (Download here: https://intuitcorp.quickbase.com/up/bd9yykidd/g/r9/eg/va/Clean%20Install%20Tool.exe ).
  • Open and run the tool.
  • Select I Accept on the license agreement.
  • Choose your version of QuickBooks Desktop and click Continue.
  • Click OK when you see the message "QuickBooks is now ready for a clean install, please install to the default directory."

Reinstall QuickBooks:

I have attached an article on reinstalling QuickBooks for you here: https://community.intuit.com/articles/1501893-download-quickbooks-desktop . If you're still not able to export your reports, you might need to troubleshoot Excel itself. Since it's a Microsoft program, I recommend reaching out to them directly for assistance. Comment back once you're finished, or if you have any additional questions so I can help.