qbteachmt
Level 15

Reports and accounting

"but when I try to link the credit memo to the check it doesn't show the check and tried to apply the credit to new invoices for that customer.  I did check the account on the refund check and it is accounts receivable."

If the check was not created From the credit memo, as long as the check shows AR, you can use Receive Payment (leave the amount to Receive as 0) and apply them, here.