segun
Level 1

Reports and accounting

customer payment not showing in make deposits window

 

Customer payment received, appears in Un-deposited Funds account register, but will not show up in Make Deposits window. Also shows correctly in customer's a/r account as a payment going to un-deposited funds. Have tried deleting payment and re-entering, it worked one time; but then to test again--deleted the selected deposit; deleted the payment, then re-entered and it wasn't there again.