QuickBooks Team

Re: Automated Sales tax needs to be turned off - period. In Texas we have to charge the sales tax...

Hi Sandra Showalter,

 

You're doing the correct way to override the tax amount. However, we don't want to stay this way. Having said that, it's best if one of our phone agents can see your setup and check this further. Also, they can check if it's still possible to revert your interface to manual sales tax.

 

Here's how to get their number:

  1. Open this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Click on Search for something else.
  3. Scroll down and click the Get Phone Number button.

If you need anything else, feel free to get back here.