Moderator

Re: Automated Sales tax needs to be turned off - period. In Texas we have to charge the sales tax...

Thanks for joining the conversation, CASProfessional.

 

Let me share some insights about the Automated Sales Tax feature in QuickBooks Online (QBO).

You're right that new QBO users no longer have an option to manually enter sales tax. As mentioned previously, our workaround is to manually override the sales tax amount on each transaction. This will let you enter the correct percentage or amount on an invoice or sales receipt.

 

Let me show you how:

  1. Click the Plus sign icon at the top, then choose Invoice or Sales Receipt.
  2. Enter the needed information.
  3. Select the Sales tax hyperlink.
  4. Click the Override this amount link.
  5. Enter the details and click Close.

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For more details about sales tax, please check this link: Automated Sales Tax Hub.

 

I'll definitely pass along your experience. Our engineers make improvements in QuickBooks Online by listening to our customers' suggestions and comments.


Thanks a lot for raising this concern. 

 

That should get you back on track. Please let me know how that works for you. I'll be here and ready to help anytime. I'm cheering you to continued prosperity.