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How to fix QBO sales tax interface to be compatible with Shopify orders export? Shopify not fully compatible with QBO after QBO updated sales tax interface.

Ever since the OBO taxes tab interface update, Shopify will not properly export all orders, instead I receive an error message on my Shopify interface saying "Tax rate cannot be determined. Please enter the order manually" for each order not exported into my shopify holding register in QBO. It seems there has been a fundamental change between the interface change and I need help. Thanks!
QuickBooks Team

Re: How to fix QBO sales tax interface to be compatible with Shopify orders export? Shopify not f...

Hello there, nathanquintanar.

 

I would suggest contacting Shopify support. Thus, you've encountered an error on their interface. This way, they can check why you've got an error upon exporting your orders.

 

You can always post here if you have other concerns with your QuickBooks account.