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Disconnect accounts connected to online banking in QuickBooks Online

Learn how to delete or disconnect a bank or credit card account from QuickBooks Online.

When you connect an account to online banking, QuickBooks automatically downloads your recent transactions.

If you decide you don't want to get new transactions from your bank, simply disconnect the account. We'll also show you how to completely delete accounts if you don't need the data from it anymore.

Disconnect an account connected to online banking

  1. Go to Bookkeeping, select Transactions, then select Banking (Take me there).
  2. Select the tile for the bank account.
  3. Select the pencil ✎ icon, then select Edit account info.
  4. Select the Disconnect this account on save checkbox.
  5. Select Save and Close.

You can reconnect the account to start downloading transactions again.
Important: If you disconnect or delete a direct feeds account for a bank in the UK and you want to reconnect it later, you will need to complete all the connection steps again. This includes reauthorising the bank by completing, printing, signing, and posting the authorisation form.