What a great post! :) I love the idea of receiving gifts and the thank you notes! A great way to treat clients and encourage them to be on top of their money.

Hi, @kentevents I saw that you were really happy with the customisable invoices on QB as they can help reflect your brand/business. I agree, customising invoices is a unique way of adding a personal touch and it means they stand out too. I was wondering @kentevents, has your approach to invoicing evolved since you started your business? & I would love to learn more about your business in the comments below!