Being in business for a good number of years, you would think that you heard it all. But you always pick up something new and that was the case in this article. Well written and good, sound advice for entrepreneurs. In my business (TopStitch Upholstery) I have to go out selling a lot to generate sales and jobs, and it is part of my routine. I like to build those lasting relationships with my customers that serves me well in the oldest, and best form of advertising in the world - Word of Mouth. My customers are my best embassadors for my services and products.