Hi:

I've been using Desktop QuickBooks Pro 2010 for...about 8  years with great results. THEN, forgot my password and am locked out. The program "reset administrator password" doesn't work, and the online "automated password reset" doesn't work either. I called TS, they said this is an obsolete version and is not supported.

Can anyone help me out?

Thanks.

............................

Update.....

Never mind. I disconnected my network adapter from the internet, the local password reset worked and I'm back in. Apparently it tries to connect to QB online data?

Don't care, it works....