Hello everyone,
Thanks for responding and for sharing your experience with us.
This time, we can try updating your QuickBooks Desktop to the latest release version. Please refer to this article for the detailed steps: Update to the latest release of QuickBooks Desktop.
If the issue persist, I recommend you get in touch with our QuickBooks Desktop Support. They have wide variety of tools to use for conducting a deeper investigation about this.
- Sign in to your QuickBooks Desktop company.
- Select QuickBooks Help.
- Click Contact us.
If there's anything else I can help you with, just let me know. I'd be more than happy to assist you further.
