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Rose-A
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Good day, JCW308.

I'd be happy to assist you today. Let's get your reports and taxes running.

 

Performance issues in QuickBooks Online are resolved by doing basic troubleshooting steps. As an initial step, let's start with resetting the app data to clear cache and refresh it into its default state.

 

Once done, please check the Sales Tax Liability if the taxes are posting. If the problem persists, I recommend reaching out to our QuickBooks Online Support and start messaging them so they can communicate with you with your most convenient time.

 

To reach us, please follow these steps:

 

  1. Sign into your QuickBooks Online Company.
  2. Select Help(question mark icon) at the top right.
  3. Select Contact usto connect with a live support agent.
  4. Enter a brief description of your concern then hit Continue.
  5. Choose Start messaging.

Also, you may find these articles helpful:

 

Get back to us if there's anything else you need about reports and taxes in QuickBooks Online. Have a good one.

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