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Joey Ann
QuickBooks Team

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Hi Cleaning2, 

A returned transaction from the bank needs to be excluded. To exclude transactions, please follow the steps below: 

 

> Tick the boxes of the transactions that are returned

> Under Batch Actions at the top, click the drop down arrow and then select  "Exclude"

> These are then moved to the "Excluded" Tab which you can then delete completely from the file 

 

If you have further questions, let us know.