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It's great that you have upgraded to QuickBooks Premier 2019, HM2019.
When using the Bank Feeds feature, make sure your bank supports online services for QuickBooks. Here's how we can verify if your bank is in the list of financial institutions that supports online services:
Once we verify this information, we can already start setting up your account for Bank Feeds:
You can also check out this article to know more about Bank Feeds: Get Started with Bank Feeds for QuickBooks Desktop.
If you happen to encounter an error while connecting your bank to QuickBooks, additional details about this would be much appreciated. Thanks in advance.