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Connect with and learn from others in the QuickBooks Community.
Join nowHey there, @bellareeselawncare,
Thanks for visiting our forum and letting us give you a helping hand. I can share some information about connecting your bank account in QuickBooks Online.
When you created a request to have our Support Team add your bank for online banking, you'll get notified once it gets approved. At the moment, we do not have a specific turn around time on when this gets implemented.
Please be reminded that the approval of the request depends on your financial institution's rules and regulation. At the moment, you can complete your work by importing the bank transactions manually:
Here's a great article you can check for reference: https://community.intuit.com/articles/1760248
That should do it. If you have additional questions about online banking, or about QBO, feel free to post them in the Community. I'll be happy to assist you.