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Join nowThanks for getting back to the QuickBooks Community, Sixdeuces.
I'm here to guide you to the right support so you can get the help you need.
I appreciate you for following the recommended steps provided by my colleagues. In this case, I encourage you to contact our QuickBooks Online Support Team. They have the tools to do a screen-share and investigate it further.
Here's how you can contact our customer support:
For additional reference, you can check this article: Use the Connect to PayPal app.
Please know that you're always welcome to post if you have any other concerns about the paypal transactions. Wishing you and your business continued success.