Hi, @catch.

Let me route you to the right support that can help further isolate this issue. 

Our Desktop Care support can access your account in a secure environment and check why these transactions are not showing up. They have tools specific to troubleshooting that can resolve this issue.

Here's how you can in touch with our support:

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose your QuickBooks Product.
3. Select your QuickBooks Version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

Let me know if you need anything else. All the best.