Thanks for getting back to us, @chinnock.
I appreciate you performing the steps provided by my colleague, @Anonymous.
When merging the two accounts, one will be deleted and the other one will keep the transactions created. This may be the reason why your original bank account is still not showing when exporting your bank transactions.
To verify which account was deleted, I'd suggest contacting our QuickBooks Desktop Support Team. This way, they'll be able to provide options on how to fix your bank feeds concern.
Here's how to reach out to them:
- Go to https://help.quickbooks.intuit.com/en_US/contact.
- Select QuickBooks Desktop.
- Choose your QuickBooks Desktop version.
- Click Running Your Business in QuickBooks under What can we help you with?.
- Choose Online Banking.
- Scroll down the page, then click Get Phone Number.
Stay in touch with me how the call goes, @chinnock. If you have other concerns, please let us know. Just remember, we're always got your back. Have a wonderful day ahead!
