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FritzF
Moderator

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Thanks for joining this conversation, @tabarone.

 

I appreciate all the steps you've done to get this working and for providing a screenshot of your banking page. I'm here to help make sure this is taken care of.

 

We haven't received any updates that might cause changes in the Banking page. I also check if there's an ongoing issue about this but there isn't currently one. Since you're still having the same issue after trying other browser, I highly suggest contacting our Phone Support team. They have tools such as screen-sharing that can check your account and investigate further.

 

Here's how to reach them:

 

1. On your QBO account, click the Help icon at the upper right.
2. Select Contact us at the bottom to connect with a live support agent.

 

That should point you in the right direction. Please let me know how it goes after contacting them in the comment section. I'm always here if you have any additional questions or concerns. Take care and have a good one.

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