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SophiaAnnL
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I've tried this on my end and it worked perfectly fine, Kiki2.

 

Based on the screenshot you shared, it seems like the columns on the right are cut off. I'm thinking that this has something to do with the DPI settings. QuickBooks Desktop is designed to work with Windows DPI with a normal setting of 96dpi. If the setting goes higher than 96, then unexpected results like these can happen:

  • Missing buttons
  • Transactions and columns that can't fit the screen
  • Blank Home Page

We can adjust your DPI settings to resolve the display issues in QuickBooks. Please take note that doing this will affect other programs on your PC as well.

 

Here's how:

  1. Close QuickBooks Desktop
  2. Right-click the QuickBooks icon, and then select Properties.
  3. Click Disable display scaling on high DPI settings on the Compatibility tab.
  4. Click Apply, and then OK.
  5. Reopen QuickBooks and check to see if the windows are visible.

You'll also need to change the Desktop View by going to the Preferences section.

 

Like this:

  1. Open your company file.
  2. Click Edit at the top, and then select Preferences.
  3. Select Desktop View on the left panel.
  4. Select My Preferences.
  5. Switch from View from Multiple Windows to One Window.

Lastly, open the transactions to ensure that you have the Class column. If you still don't see it, you can follow solutions 3 and 4 in this article: QuickBooks Desktop display issues.

 

I'll be here if you need more help with your bank feed transactions.

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