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Join nowI've tried this on my end and it worked perfectly fine, Kiki2.
Based on the screenshot you shared, it seems like the columns on the right are cut off. I'm thinking that this has something to do with the DPI settings. QuickBooks Desktop is designed to work with Windows DPI with a normal setting of 96dpi. If the setting goes higher than 96, then unexpected results like these can happen:
We can adjust your DPI settings to resolve the display issues in QuickBooks. Please take note that doing this will affect other programs on your PC as well.
Here's how:
You'll also need to change the Desktop View by going to the Preferences section.
Like this:
Lastly, open the transactions to ensure that you have the Class column. If you still don't see it, you can follow solutions 3 and 4 in this article: QuickBooks Desktop display issues.
I'll be here if you need more help with your bank feed transactions.