I appreciate getting back to us, @J-Rock.
This isn't the kind of service we want you to experience. We know how much time it can take when something isn’t showing the way you need it to, which is why we make great efforts to deliver customer satisfaction at all time.
I want to let you know that we're taking note of your feedback and suggestions to improve the experience we're providing.
I also recommend sending feedback to our engineers about the Workforce features so they can review and consider adding it to future updates. Your suggestions can also be beneficial to other QuickBooks users.
To send feedback, here's how:
You can always get back into this post if you have more questions. I'll keep an eye out on your response.