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Connect with and learn from others in the QuickBooks Community.
Join nowHi there, @kcarlsen2,
I appreciate you performing the first three steps in setting up manual payroll. Let's get the fourth and fifth steps to show on your desktop screen.
It's possible the Internet Explorer was not yet configured in your computer, which is why you're unable to see the fourth and fifth steps.
First, let's make sure you’ve set Internet Explorer as your default browser. Here's how:
Then, you can perform the steps on how to verify Internet Explorer settings through this helpful article.
If you're receiving a Page cannot be displayed error while enabling manual payroll, there is currently an investigation about this. You can perform the steps below as an alternative method. Here's how:
Once done, please go back to the QBW.ini file to remove the entry you added. Here's how:
To help you add to the notification list, I suggest contacting our QuickBooks Desktop Customer Support Team. This way, your issue will be taken care of and you'll be able to get updates about the issue via email.
If there's anything else you need, drop me a comment below. I'll be here to help.