Thanks for bringing this to our attention. I want to make sure you'll get the best help possible.
We have been receiving reports coming from our customers about this issue. I'll be sure to submit feedback on your behalf. This will notify the Product Development Team to send new emails to the customers about the changes for them to be aware.
If you've purchased the paper through our checks and supplies team, you may call in and speak with our sales team for an exchange. If the form was purchased through a third-party, you may need to work with them for an exchange. Our Intuit Marketplace contact details can be found here along with our opening hours: https://intuitmarket.intuit.com/tax-forms/w2-forms/w-2-blank-envelope-kit.
You know where to find me if you have any other questions. Have a nice day!