Hello, @Jeanne1213.

Thanks for reaching out and joining the thread. 

This has already been escalated and our Engineering Team is actively working to get this resolved. However, we don't have a specific turn around time yet when this will be available. 

I can pass along all the feedback you have to the appropriate channels and make sure your concerns are addressed accordingly.

In the meantime, you can run the report from previous quarters and then when asked to update, select yes and it'll be able to pull up the data correctly. If that does not work, clean install of QB and Excel are possible fixes.

I'll be here to give you an update once the issue is resolved. Let me know if you need anything else.