I’m happy to see you in the Online Community, eeei732.
Allow me to share some information about filing tax forms via QuickBooks Full Service.
This is a hassle free subscription since we submit tax payments to the federal agency, prepare your employees' tax forms including W-2s, file them to the government agencies and mail them directly to your employees.
In regard to the link provided, the steps in the article will only apply if you’re using QuickBooks Online Payroll. To properly setup QSEHRA, I suggest contacting our Payroll Support Team for further assistance.
They can also check your account and investigate why some menus are missing.
I want to ensure you stay on top of the year-end’s taxes, forms and payroll, I’m adding a link that can assist in preparing the payroll data.
Keep me posted about how things go after contacting support. I want to make sure this is taken care of for you. Have a great day ahead.
