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Join nowWelcome to the Online Community, Cleahy.
I’m here to clarify why no there are no transactions showing in your register.
This can happen when the exported transactions have incorrect names. Let’s perform some troubleshooting steps to fix the issue.
First, open your QuickBooks Desktop for Mac and check if there are accounts created like a new bank account. If you see one, make sure to delete it.
Here’s how:
Next, update the Export Preferences in Online Payroll. Enter the names of the accounts you want to use and make sure they match with the ones in QuickBooks.
To correct the Export Preferences:
If you get the same result, follow the steps outlined in this article and proceed to Export is successful, but no information is in QuickBooks section and go directly to Step 2.
Please keep me posted if you're able to successfully export payroll data. I'm still here if you need further assistance.