Thanks for joining the thread, Infrastructures.

I'm here with some insight to provide regarding the ongoing investigation about the Summarized Payroll Data in Excel issue.

The engineers are continuing to investigate why users are receiving an error message when running the Summarized Payroll Data. This team hopes to soon have more information on this and get this resolved.

In the meantime, I've found that running the report from previous quarters and then selecting Yes when asked to update helps pull up the data correct. However, if that doesn't work clean install of QuickBooks and Excel are possible fixes.

Should you continue to experience this unexpected behavior, I encourage you to contact the Phone Support Team so they can add you to the list of affected users. This will list will also sign you up to receive email updates as soon as they become available.

Please let me know if you have any questions or I can be of additional support. Have a wonderful weekend.