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Join nowI am also trying to set up my scanner, which is a Fujitsu using ScanSnap and it is TWAIN compliant. I get an error message: Unable to find scanner driver. You must have your scanner properly installed before using Quickbooks Scan Manager.
the scanner works fine on its own. When I try to set up a new profile, the New menu items is greyed out so that I cannot choose it.
Please let me know if you have any solutions.
Debi Morgan