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Replying to:
FritzF
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Hello there, @cmatalincoln.

 

Pleased to see you here in the Community. I can help route you to the right support that can assist you with your Epson scanner.

 

Since you already performed some troubleshooting to your Epson scan software and still getting the prompt, I'd highly suggest contacting Epson Support Team to check if they can turn off the prompt you're getting when using the scanner. You can reach them through this link: https://epson.com/Support/Scanners/sh/s2.

 

That's it! Please let me know how it goes or if you have any other questions by leaving a comment below. I'm always here to answer them. Enjoy the rest of the week!

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