Hello Mommy2,

It's recommended to close the program when doing the repair process. This is to avoid losing any unsaved data or causing additional damage to the application.

When you click the Repair button, the system forces the application to close so it can proceed in repairing the application. After that, you might want to reopen QuickBooks.

It would also be useful if you can provide a screenshot or any error messages/codes you've encountered while using QuickBooks. Thanks in advance!