I can see that you've been through a lot in trying to convert your file, Kat7.

It only takes around 30 minutes to convert your QuickBooks Desktop file over to the online version. Please take note though that the conversion process will depend on the file size of your company file.

Since you received an error while doing the process, I'd suggest reaching out to our Technical Support Team. They have tools to check what's causing the delay of the conversion, and assist you with completing the process successfully.

Here's how to get in touch with them:

1. Go to this website https://help.quickbooks.intuit.com/en_US/contact.
2. Select QuickBooks Online.
3. Click the QuickBooks setup & navigation topic.
4. Click the Converting to QuickBooks sub-topic.
5. Scroll down and click the Get Phone Number button.

I'll be here if you have any additional concerns. Thanks for dropping by.