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Jeff Berk
Level 1

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Trying to restore a QBB file from a MAC.  Programs won't let in sign in even though I use the same password as ehn I saved the file.  Went to forgot password 3 times and each time the same thing.  I get the code, enter it and then enter a new password.  When I sign in, I get a message that's it's wrong.

 

I tried it on Premium 2018 and 2019

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