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Replying to:
GlinetteC
Moderator

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I've checked if there's a reported issue and found none, drcissell.

 

It's possible that this is a browser-related issue. Let's try to perform a few troubleshooting steps to fix this.

 

Please try logging in using a private browsing window or incognito to see if you're able to connect your bank account. If it doesn't work, go back to your original browser and clear its cache to start your browser fresh. If the error still persist, you can also try using other browser like, Mozilla Firefox, Google Chrome, Internet Explorer, etc. 

 

I'm always here to help if you have other concerns.

 

 

 

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