Hi TBC21,

I've got information to enter bad debt in QuickBooks Online.

There are a few methods to record a bad debt depending on the accounting method you use or if you're using the allowance method. We've listed the steps in the article about writing off bad debt, and you can select the method that is best for your scenario. Please check this out: Write off bad debt.

If you have other questions, you can always visit us back here and we'll be happy to answer them.