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Hello Talia,
I have to agree with Jonny that this isn't really a satisfactory explanation. I've added my comments to Jonny's post below, but reattached the screen shot where the prompt for 'Other income - i.e. rental income' is on my tax profile. In order for this programme to tell me the correct amnount I owe HMRC surely you're able to tell me whether this figure is the total profit made from my rental property (i.e. income less all costs such as mortgage, service charge etc) or as you asking me to put in the total income (inclusive of all these costs?)
Thanks