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Hello, wouldyoulikeacupoftea.
Thanks for bringing this to our attention. I'm here to make sure you're able to install QuickBooks.
It's possible that your QuickBooks Pro 2016 exceeds the grace units in registering and installing the software. With issues like this, I recommend reaching out to our Technical Support Team. They have direct access to your account and will add grace units to your QuickBooks License.
Here's how:
Then, you can follow the steps outlined in this article to activate the software: Activate QuickBooks Desktop for Windows.
This should get you pointed out to the right direction. If there's anything else you need, please let me know by leaving a message below. I'm here to help.