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Hi ideallocks,
Thanks for connecting with us. I've got some information on this.
I was able to confirm that there's an ongoing issue with entering a company phone number producing an error QuickBooks Online (QBO). As a workaround, enter the country code and a space before the phone number.
So you'll be able to receive updates on this investigation, I suggest reaching out to our Phone Support Team. When you do, provide this escalation number: INV-25811.
Here's how:
From there, you should be able to enter the company phone number.
Keep me posted on how it goes by leaving a comment below. I'll be sure to get back to you.